01-11-2019 02:39 PM
Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.
If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.
We hope this helps!
01-11-2019 02:41 PM
Thanks for the information. I'm technically not asking for support. I just need to know if the manufacturers date can be extracted from the serial number. Hopefully somebody knows and will respond.