07-06-2017 07:56 AM - edited 07-06-2017 07:57 AM
hi all,
how can I avoid that my printer goes on sleep?
I should absolutely reach it remotely, even if none is in office...
may you please give me the steps to follow?
thank you very much
michele
07-06-2017 09:19 AM
Hi, Michele!
Welcome to The Canon Forums, and thanks for posting!
We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
If you live outside the United States, please click HERE and select your country to find support in your part of the world.
Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
Thanks for choosing Canon!
07-06-2017 12:50 PM
thank you Danny!
model apart, do you know if the "Wake on LAN" feature is usually provided by canon or not?
thanks
michele
07-06-2017
12:55 PM
- last edited on
07-06-2017
01:07 PM
by
Danny
Hi Mfran2002!
This may be a device specific feature, but the wake feature is normally available on Canon products. We suggest reaching out to Canon in your country at the above link, to be sure your specific model offers that feature.
We hope this helps!
07-06-2017 12:58 PM
ok, thank you jenine, will do!
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