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Canon Printer MF212w with window 10 cannot connect scanner

Fionachu115
Apprentice

I am using the subject printer with window 10, i try to uninstall the MF Tool and install again but still fail to fix the scanner. Message pop up as bellow:-

problem of scanner.jpg

May anyone can help to fix the problem? Million million thx

 

Yours sincerely

 

Fiona

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