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Canon IR5570 cant print and use with Mac 10.13

mohamed_FARAG
Apprentice

Please i can’t use canon IR5570 on mac pro ios 10.13

 

I installed the officially driver from canon but still can’t print 

 

https://www.usa.canon.com/internet/portal/us/home/support/details/copiers-mfps-fax-machines/support-...

 

 

if there is any required update must be do on mac or on canon to be able to use it 

 

I checked on Apple web site and didn’t see canon 5570 on compatible list with mac 

https://support.apple.com/en-eg/HT201465#canon-laser

 

is that true ? or any way to print from mac 10.13

 

 

Kindly advice 

1 REPLY 1

Danny
Moderator
Moderator

Hi, mohamed_FARAG!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!

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