02-13-2025
04:21 PM
- last edited on
02-17-2025
11:06 AM
by
James_C
My Canon D530 is stuck in copy mode, and I cannot get it off of this mode. I have shut it off, tried the reset button and tried to reset it from the menu but there is no option to go to print mode there. All of these were suggestions given to other people but so far, no luck resetting my printer. Any ideas about how I can unfreeze my printer so it goes back to print mode would be appreciated.
02-17-2025 10:54 AM
Hello DRKT500. Thanks for letting us know what Canon product you've got. The imageCLASS D530 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you find a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
02-17-2025 12:09 PM
Yes, I am aware that it is an older printer, but as long as it still works reliably, there is no need to upgrade.
I solved the problem by going into the printer settings in Windows 11 and resetting the printer. It works now but thanks for the reply anyway.
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