01-18-2023 01:00 PM
Has anyone had a false message "No paper/ink" when there is clearly paper and ink loaded? Is there anything I can do or should I just throw the printer away?
01-18-2023 01:10 PM
Thanks for posting!
While our Forum Community members are welcome to chime in, your product has been retired. Once a product is retired, the official Canon support content (troubleshooting articles, user guides, how-to videos, etc.) are often removed from the Canon website.
To take advantage of Canon's innovative technologies, consider reaching out to our Canon Upgrade Specialists at 1-866-443-8002.
Have a great day!
11-10-2024 05:41 PM
I am getting “ out of ink “ message after changing to new ink cartridges x 3 w same message. Did you get any solution ? I can’t see mechanism or get to workings that I can tell. Thanks
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.