Greetings,
So we can have a better understanding of your issue, please provide the model number of your Canon printer, the operating system (version and build) you are using it with and how the printer is connected (and to what)? You are also welcome to provide any additional information you feel is relevant or that might help us understand the issue better.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
