06-04-2026 12:42 AM
My Canon Ivy kept disconnected mid print twice. I made my iPhone forget it on Bluetooth and now it won't show up on Bluetooth at all. The light is white and blinking but stops after less than 3 minutes, which is what I had set for the automatic power shutoff. The battery is charged to at least 80%, though it was showing it was charged lower and then higher.
06-04-2026 05:59 AM
Hello,
It sounds like the printer may be stuck in a pairing state or having a Bluetooth communication issue. Since you had your iPhone forget the device, try turning the printer completely off and back on, then put it back into pairing mode and check for it in the Canon Mini Print app rather than only in the iPhone Bluetooth settings. The fluctuating battery reading is a little concerning too—it could indicate a battery or firmware issue. If it keeps disconnecting mid-print and won't reappear for pairing after a restart, I'd try a factory reset of the IVY and make sure the app and printer firmware are up to date. If that doesn't help, Canon support may need to check whether the battery or Bluetooth module is failing.
06-08-2026 02:25 PM
It did not reappear for pairing after a restart. How do I do a factory reset and check the printer firmware?
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.