05-30-2018 01:53 PM
I cannot attach and email from my scanner to my outlook email. I was able to use all funtions when I had Windows 7. I now have Windows 10 (64). Is there a fix for this?
05-30-2018 02:05 PM
Hi, MH1!
When you upgrade your operating system, you usually also need to upgrade your software. Click HERE to download updated drivers and apps for your imageFORMULA DR-C125 scanner for free.
If you continue to have problems, please get in touch with our US-based tech support right HERE.
We hope this helps!
05-30-2018 02:10 PM
Hi Danny, thanks for responding!
I have downloaded all of the udated drivers. Before doing that, it wouldn't work at all. Now I can scan and save a document, I just cannot use the attach function
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.