Canon Webcam utility cropping in the ZOOM meeting application

[quackpipe]

This is a great beta software but when I'm using it for meetings in ZOOM my image is cropped in.  Now, when the camera is off and the "Webcam utility" splash screen is displayed, it's full screen.  Can I crop in on the software to cut in?

I'm using the 80d with current firmware.

Screenshots attached

[Jason3211]

Solution: You need to flip your still/video selector switch (to the right of the camera's viewfinder) from the white camera symbol to the red video symbol.  That'll fix it.

-Jason

[ljdiestro]

Hi! Did you find a solution for this? I have the same problem, and I dont know what to do, I explored all the setting already. TIA

[quackpipe]

Yes. I found that if you turn your camera off and then open the software, then turn your camera on, it will work fine.

If the camera is on when you’re starting your zoom software, it’ll crop the image.

Make sense?

[quackpipe]

Basically, others in your meeting will see the canon webcam utility logo.

[ljdiestro]

Oh its working now! OMG hahaha thank you very much!!