08-02-2014 08:51 AM
The pin that tells the camera the flash is open is probably dirty. Try a few small drop of denatured alcohol on it.
Do not use any thing else.
08-03-2014 01:24 PM - edited 08-03-2014 01:24 PM
harneetaujla, I think you might have the camera in "Auto Flash" mode. In this mode, the flash fires automatically when necessary. If the camera is in "Flash on" mode, the flash always fires. See page 58 of your manual.
You don't say what settings you are using, so it's a bit difficult to troubleshoot.
08-06-2014 09:38 AM
"t doesn't flash when we need it either. I've tried basically everything."
Except cleaning the pin which tells the camera the flash is up.