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Random Decrease in Quality During Streams

EleanorWyatt
Apprentice

I use Canon's Webcam Utility and my 77D for live streaming and I notice that the stream will start fine but as time goes on, the image will become somewhat grainy and will lose color detail. Like an image of my room will go from clearly depicting pinks and blues to making everything kind of red and purple. I have no idea why, I worked with support from the streaming software I use and it's not that.

Does anyone have any similar experiences? Was there anything you tried that fixed it?

2 REPLIES 2

Waddizzle
Legend
Legend

Sounds like it is most likely a computer hardware issue.  What computer are you using?  It could also be your internet service.

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"The right mouse button is your friend."

rs-eos
Elite

Is this a recurring problem? I wonder if it's perhaps heat-related.  i.e. after the camera runs for a while, its internal temperature will rise and could perhaps affect the video.

 

How long are your streaming sessions?

 

--
Ricky

Camera: EOS 5D IV, EF 50mm f/1.2L, EF 135mm f/2L
Lighting: Profoto Lights & Modifiers
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