My Macbook Pro will not recognize my Canon Rebel XT when I plug it in. Please help

[2pasc]

Hi - I have a macbook pro using Sierra (10.12.16). 

When I plug my Camera, nothing happens, and after using the Applications > Utilities > System Information, it could not locate the camera. What should I do?

Thanks

[Waddizzle · Accepted solution]

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@2pasc wrote:

Hi - I have a macbook pro using Sierra (10.12.16). 

When I plug my Camera, nothing happens, and after using the Applications > Utilities > System Information, it could not locate the camera. What should I do?

Thanks

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You should probably use a card reader.  

You did not mention what software you are using to read it.  That camera is fairly old, and I don’t think Canon officially supports it, as in making repairs.  If Canon no longer supports it, then why should computer manufacturers.  Use a card reader.

[2pasc]

This is what I decided to do - I just found one...

Thanks!