05-19-2020 05:50 PM
Hey everyone, I'm new here and looking for help. Over the past 6 months I've been trying to get my Canon M50 to work as a webcam for streaming and meetings on my Mac, but nothing seems to work. I'm kind of at my wits end. Anyone here think they could help me get things set-up and running?
Here's some of the things I've tried, but with no success:
Elgato CamLink: Gets no signal from the camera, nothing shows up.
Elgato Capture Card: tried this as an alternative, same result as the camLink.
Camera Live: tried builds 9, 11, 13; camera is recognized, but nothing seems to happen.
CamTwist: set the source to syphon, checked syphon server, but nothing appears.
Canon Utility: Instacrashes nearly every time, but when I get a stable instance running the Live View is a big, grey square.
OBS: added a video source with CamLink, Capture Card, and CamTwist, only nothing works. CamTwist renders as a black, empty square. Elgato solutions are blank as well.
System
Cables:
I'm using USB micro 2.0 for data transfer, as well as micro HDMI for the camlink.
Same results as above wether I connect through my CalDigit hub or directly to my mac.
I've bought several batches of cables, thinking maybe that's the problem. It's not.
M50 Camera:
I noticed the camera screen stays on when connected, but for other people the screen goes black with a computer graphic.
I've tried adjusting settings to video, manual, and aperture priority. Nothing works.
Also:
I've tried this on two different 2019 Macs, both with similar results.
I've swapped out all devices (twice) and cables, except for my camera.
Concerns/Questions
Is there something I'm not doing correctly?
Are there alternatives I should check out?
Is my camera just broken?
Thanks in advance for your help.
06-13-2020 10:29 PM
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