11-19-2018 02:29 PM
Hello All, I am new to this forum. Hoping someone can help me. I have a canon T6i and all of the sudden, all my pictures started showing a flash of light. I am attaching a pic for example. It happens with all modes, with or without flash. I tried clearing all settings but same. I used 3 different lenses but same. Thank you in advance.
Solved! Go to Solution.
11-19-2018 03:04 PM
This is the classic symptom of a broken shutter. Your camera needs repair.
11-19-2018 07:28 PM
Agree with the answer above.
11-21-2018 11:44 AM
Sorry, it is a bad shutter.
Call Canon 1 (800) 652-2666
11-19-2018 03:04 PM
This is the classic symptom of a broken shutter. Your camera needs repair.
11-19-2018 07:28 PM
Agree with the answer above.
11-21-2018 11:44 AM
Sorry, it is a bad shutter.
Call Canon 1 (800) 652-2666
11-21-2018 12:52 PM
Thanks everyone, already sent the camera for repair.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.