EOS3 Utility sees Camera (R6) perfectly... PC (Win10) will not :-(

[AcquiredFocus]

Hello all...

I want to use my R6 for Zoom calls...  I installed EOS3 Utility... Video comes up perfect when using the utility... PC sees camera and lists is as Portable Device... OBS/Zoom/WIN10 Camera will not see it... I closed the utility and made sure it was NOT running in the background.  I'm using USB-C to USB-C cable and tried multiple posts (back and front).  I'm running an Alienware PC.  I tried every solution suggested on multiple threads and video's... and notta 😞 I'm frustrated and sad...  any suggestions ??

[Waddizzle · Accepted solution]

One, are you using the EOS Webcam Utility?  It is a special device driver, which is separate from the EOS Utility 3 that you would use to download files to your PC.

[AcquiredFocus]

Call me chuckle-head... after a few hours trying to solve this on my own... not using the correct app... you fixed my issues in 30 seconds... ./bow  Thank you!