05-17-2014 05:46 PM
I've been reading lots of posts on the EOS Utility. There is obviously a problem with this working with Windows 7. Many many people are having the same issue. It worked great with Windows XP.
Canon, please take note and please fix this issue.
I've read the posts and tried ALL of the fixes. None have worked so far.
So what's my problem.
I connect my 7D to my PC and the EOS Utility opens. It starts to download my images then WIndows 7's utility for downloading also opens. I select 'Start to download images' in the EOS U. The EOS Utility then disconnects/Fails.
I've downloaded and installed the latest drivers, software etc etc.
There is a problem here with Canon's software, but unfortunately I don't see Canon doing anything to fix it.
Canon. Can I pleeeeeeese have a fix from you.
Solved! Go to Solution.
05-20-2014 09:42 AM
Great! But I will reveal in the fact you got things working.
06-12-2015 01:32 AM
My EOS utility suddenly stopped working too. I have a D6. Went to Drivers and software (http://www.usa.canon.com/cusa/support/professional/professional_cameras/eos_digital_slr_cameras/eos_... downloaded new (or latest) version, installed it, and now it's running fine. Canon should notify customers. Hope this helps for your issue.
09-28-2015 12:25 PM
09-28-2015 01:11 PM
Poive.
My EOS utility is Ver 2.9.0.0
Every other device works as you say, except the EOS utility, but it's not the EOS utility that's causing the problem. It's the camera and the port.
I suspect you get the EOS starting to download, then after a few photos your camera disconnects.
It's when it starts to download that the voltage drops. The Canon camera is quite heavy on load.
Because it disconnects the voltage rises again, so the camera connects........... Now we have a repetitive circle.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.