06-01-2025
09:26 AM
- last edited on
06-01-2025
09:27 AM
by
James_C
The camera functioned properly and I was able to take photos without any problems. However, the camera has stopped taking pictures, which I find quite strange. At first, I suspected a settings issue, so I reset the camera, but unfortunately, that didn’t solve the problem. I then assumed the battery might be the cause, as it already showed poor charging performance. Today June 1, I tried a different battery, but that didn’t help either.
What I find particularly odd is that the Touch Shutter function still works and allows photos to be taken. However, the regular shutter button no longer responds, making the camera practically unusable at this point.
Please help me out!
06-01-2025 09:58 AM
You need to call Canon 1 (800) 652-2666 and set up a service ticket.
03/18/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.0.3
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
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