02-21-2017 12:34 PM
My camera would not turning on and so I took battery and memory card out. I left them out of about 30 min. I out back in and then all of a sudden it turned on. I could use buttons but once I hit the shutter button everthing stop. I need help.
02-21-2017 12:48 PM
Hello ambmnb, Welcome to the Canon Forums and thanks for your inquiry!
For troubleshooting we would recommend that you remove the lens and memory card and see if the camera will function with a fully charged battery. If the camera still locks up then we would ask that you contact support for further troubleshooting.
For more details regarding this error, please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
02-21-2017 01:06 PM
02-22-2017 01:56 PM
@ambmnb wrote:My camera would not turning on and so I took battery and memory card out. I left them out of about 30 min. I out back in and then all of a sudden it turned on. I could use buttons but once I hit the shutter button everthing stop. I need help.
Did you take BOTH battieries out?
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
PowerShot G1X Mark III - Version 1.1.0.0
PowerShot G7X Mark II - Version 1.2.0.0
PowerShot G9X Mark II - Version 1.1.0.0
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!
EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STMCanon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.