EOS 6D

[SueA]

When I insert the Solution Disk in my computer, nothing happens.   Any suggestions on how to resolve this problem.   I am new to this forum.   Thank You.

[Waddizzle · Accepted solution]

You should be able to download the "Solution Disk" from Canon's web site.  You will need your camera body's serial number.

[Waddizzle · Accepted solution]

You should be able to download the "Solution Disk" from Canon's web site.  You will need your camera body's serial number.

[SueA · Accepted solution]

Thank you.   I tried your suggestion andd was successful