EOS 4000D No sound while video playback

[jabfeliciano]

I have a Canon EOS 4000D. While I was playing my recorded video, there is no sound? Is there a setting on the camera to increase the volume playback? Thanks!!!

[kvbarkley]

This seems to happen to some foks. Does the sound play when you view it on the PC or phone?

[Tronhard]

Your post did not really specify where you were attempting to play the video back from, but from your comment about a sound volume om-camera device I assume you are attempting to view the video from the camera.  If you read the manual:

On P214 it states "The camera does not have an audio/video OUT terminal. Therefore, the camera cannot be connected to a TV set with an analog AV cable."

AND

On P216 it states "Check the sound recording on a TV or computer.  The camera is not equipped with a speaker"

So you have a couple of choices:

1. remove the card and put it into a computer or compatible TV

2. connect the camera to a computer or TV via the HDMI port and a cable - sold separately.

I hope this clarifies the situation for you.

[MikeSowsun]

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@jabfeliciano wrote:
I have a Canon EOS 4000D. While I was playing my recorded video, there is no sound? Is there a setting on the camera to increase the volume playback? Thanks!!!

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Check your manual. There is no playback speaker on your camera. 

[Tronhard · Accepted solution]

I have downloaded and referenced the Canon 4000D manual, according to which, if the camera is being used to playback movies, it has to be connected to a computer or a TV screen via the HDMI socket to do so.   I enclose this page from the Canon 4000D manual.

And...  Regarding controlling volume with the camera

[MikeSowsun]

1. “The camera is not equipped with a speaker”. 

Good catch.... I guess the 4000D is the first Canon DSLR not to have a speaker. Even entry level cameras like the T6/1300D and T7/2000D  have speakers. 

[Waddizzle]

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@MikeSowsun wrote:

“The camera is not equipped with a speaker”. 

Good catch.... I guess the 4000D is the first Canon DSLR not to have a speaker. Even entry level cameras like the T6/1300D and T72000D  have speakers. 

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Hmm.  I wonder how it manages to “beep” when it gets a focus lock.  =8^D

[jodiweitz]

I have a Vixia HF R82.  The playback sound was working well, until I plugged a headphone in the AV OUT port and took it out again.  Now, the auto level indicator always displays and there is no sound on playback.  Any ideas?

[John_]

Check your AV output setting and make sure AV/Headphones setting is put to AV also verify your levels setting either in Automatic or Manual, if in Manual then you have to adjust the levels yourself.

[kvbarkley]

Start a new thread down in the camcorder section.