cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Canon R5 Focus issues

GazMan
Apprentice

I purchased the R5 back in October 2021 .I had no issues with focus it was fast and spot on all the time .The problem I am having at the moment is intermittent focus .What happens is the camera indicated that it is in focus blue indicator ,for example I was focus on an owl sitting on a post ,image was totally out of focus but the blue focus indicator was on .Just a tad annoying , needless to say the owl flew off and no photo .I have experimented with many focus setting still with the same intermittent focusing problem ,I am uptodate with the firmware .

lenses ,400L 5.6 ,70-200L 2.8 & 24-70L 2.8 using the canon control ring

 

1 ACCEPTED SOLUTION

Tronhard
Elite

Hi and welcome to the forum:
Sorry to learn  you are having issues. Can you please check what firmware version your camera is using?

Your camera should be using version 1.6.0.  These updates from the early versions have had an impact on focusing issues.


cheers, TREVOR

"All the beauty of life is made up of light and shadow", Leo Tolstoy;
"Skill in photography is acquired by practice and not by purchase" Percy W. Harris
"A good swordsman is more important than a good sword" Amit Kalantri
Technique will always Outlast Tech - Me

View solution in original post

5 REPLIES 5

Tronhard
Elite

Hi and welcome to the forum:
Sorry to learn  you are having issues. Can you please check what firmware version your camera is using?

Your camera should be using version 1.6.0.  These updates from the early versions have had an impact on focusing issues.


cheers, TREVOR

"All the beauty of life is made up of light and shadow", Leo Tolstoy;
"Skill in photography is acquired by practice and not by purchase" Percy W. Harris
"A good swordsman is more important than a good sword" Amit Kalantri
Technique will always Outlast Tech - Me

I think firmware v1.6 was pulled from release

--------------------------------------------------------
"The right mouse button is your friend."

I think you are confusing the new firmware release for the EOS R3, which was pulled from release.   You can still download release 1.6.0 for the R5 from Canon's official website HERE 


cheers, TREVOR

"All the beauty of life is made up of light and shadow", Leo Tolstoy;
"Skill in photography is acquired by practice and not by purchase" Percy W. Harris
"A good swordsman is more important than a good sword" Amit Kalantri
Technique will always Outlast Tech - Me

amfoto1
Whiz

@GazMan wrote:

I purchased the R5 back in October 2021 .I had no issues with focus it was fast and spot on all the time .The problem I am having at the moment is intermittent focus .....

lenses ,400L 5.6 ,70-200L 2.8 & 24-70L 2.8 using the canon control ring

 


You say the firmware is up to date and the camera's AF worked flawlessly at first... but now it doesn't.

What changes did you make?

Maybe you should do a full reset back to the original factory defaults?

I don't have an R5, so can't tell you how to do a reset. I also can only guess that there are a lot of ways to tweak the AF system... some of which improve performance in certain situations, but also might make it less accurate in others. I've seen videos on YouTube about how to set up and use the AF system... might be worth watching.

***********


Alan Myers
San Jose, Calif., USA
"Walk softly and carry a big lens."
GEAR: 5DII, 7DII (x2), 7D(x2) some other cameras, various lenses & accessories
FLICKR & ZENFOLIO 

photodigichick
Contributor

I had my R5 13 months and had to return it to Canon to have the focus "recalibrated" due to it not being able to focus.  Costs $500.  The camera was not used for the first 8 months I owned it and hardly used at all.  If you do a little research it is a known issue with the R5.  Not sure why Canon won't come out and fix the problem instead of making the customers pay, lose long time customers (45 years here) and become incredibly frustrated with the total lack of customer care.

Announcements
09/19/2022: New firmware version 1.0.4.1 is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available forRF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!