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7d mki won't connect

huvutuno
Apprentice

My 7d mki suddenly won't connect to my pc (windows 10), but it appear in the device manager. I already tried to unplug than plug it in again and switching yhe usb port it connect to

Please help

 

 

 

2 REPLIES 2

Waddizzle
Legend
Legend
If you mean that the EOS Utility is not launching, then try starting it manually. Look for it in the C:\Programs
directory sub-folders.
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ebiggs1
Legend
Legend

When you click on the "This PC" icon do you see the 7D in the window?  If you do, it did connect. And, you have a software issue.

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