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Canon 24-70mm lens won't go down to 24mm

felixp
Apprentice

Hello everyone, I have a Canon 24-70mm lens first generation, that I hadn't used in almost a year. I went to use it this past weekend, and the lens got to about 35mm and did not want to down any further. I gently zoomed in and out and got it to open up a little more. Any idea what it could be or approximate cost of a repair? Everything else works really good on the lens.

2 REPLIES 2

Stephen
Moderator
Moderator

Hello!

 

Here in the US, you can start the repair process and get an estimate within your My Canon Account. Sign in or sign up HERE.

 

Outside of the US, you'll need to reach out to Canon in your area or region for details on repair information. Click HERE for contact info. 

Thank you Stephen.

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