06-08-2013 04:01 PM
Lens was dropped about 30" while inside a padded case Now it will not take any pics. io get no error messegaes. t will still manualy focus and zoom. Any ideas?
06-08-2013 04:33 PM
UPDATE! I got the camera to take a pic with the lens. However, only in manual focus mode. It will not auto focus. So, I guess the auto focus does not work and needs repair. Anybody got recommendations?
06-08-2013 05:59 PM
06-11-2013 06:57 AM
Thank you for posting.
I agree with ScottyP here. Moving the AF/MF switch between the two settings a few times and stopping on AF may clear this up. You may also try cleaning the contacts on the lens and camera using a soft microfiber cleaning cloth. If the lens still does not autofocus, it may need to be serviced.
To start the repair process, you'll need to complete a Repair Request on our website.
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