pc not recognizing mx pixma 410

[onelinda]

printer recognizes wifi, but pc is not recognizing printer when i try to install new printer

[Danny]

Hi, onelinda!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[onelinda]

i am on windows OS10. prints from cable but not recognizing wifi.

[Patrick]

Hi onelinda,

Please follow these steps:

 1.  Make sure that your PIXMA MX410 is turned on and contains paper.

 2.  Press the Menu button repeatedly until Device settings appears.

 3.  Use the left or right button to select LAN settings, then press the OK button.

 4.  Select Print LAN Settings and press OK.

The LAN Settings will print.

What is listed next to SSID?  Is it the name of the network that your computer is connected to?

8 lines below that, what is listed next to IP Address?