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paper width error message persistantly showing up canon pro 300 and ejecting my print order.

richardkoek
Apprentice

I have tried everything. It keeps ejecting at start of printing with wireless printing from my Imac.
"cannot print. The paper widths do not match". Printing a picture on lettersize paper.
#1062 Well THEY DO MATCH! Checked photoshop settings, checked the printer. Registered the size, enabled the width detection. Turned on and off. Did firmware updare. This is driving me nuts.

1 REPLY 1

SignifDigits
Authority
Authority

Have you attempted printing using the printing applications supplied by Canon at https://www.usa.canon.com/support/p/imageprograf-pro-300 or strictly PhotoShop?  Do you have this problem with other sizes of paper?  


>> Owns/Owned both Canon EOS mirrorless full-frame and APS-C cameras and associated RF, RF-S and EF adapted lenses - inventory tends to change on short notice. Same for flashes, tripods, bags, straps, etc.
Plus>> Canon imagePROGRAF PRO-1100 Printer. My photos are edited using no Adobe products.
>>The opinions and assistance are my own. Please don't blame Canon for any mistakes on my part.
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