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new MX922 does not feed paper

hzliwinski
Apprentice

New MX922 has problem to feed paper most of the time. Please help!

2 REPLIES 2

Ramona
Authority

Hi hzllwinski,

 

Performing a roller cleaning on the printer may resolve the paper feeding issue.  To perform a roller cleaning, please follow the steps located at the link below:

 

Performing a Roller Cleaning

 

We recommend performing at least three roller cleanings on the printer to try and resolve the issue.  

 

Hope this helps!

 

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Tried this, hasn't helped. Major problem for me. MX922.
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