03-04-2015 11:10 PM
Pixma mp560 stopped printing. The print head moves and it sounds like it is printing but ejects a sheet with barely visable print. Deep cleaned several times recently. Nothing change from one printing to next. Mac OSX 10.10.2
03-09-2015 01:17 AM
Hi tjacobs44,
Since the print head deep cleanings did not work, please try performing an alignment on the printer by following the steps located here. If you still experience difficulty, the printer may require servicing; please call or email us using one of the methods on the Contact Us page for further assistance.
03-12-2015 02:51 PM
I solved the problem by junking the printer and buying an Epson. Never liked the printer anyway.
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.