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mp 560 won't print.

tjacobs44
Apprentice

Pixma mp560 stopped printing.  The print head moves and it sounds like it is printing but ejects a sheet with barely visable print.  Deep cleaned several times recently.  Nothing change from one printing to next.  Mac OSX 10.10.2

2 REPLIES 2

Ramona
Authority

Hi tjacobs44,

 

Since the print head deep cleanings did not work, please try performing an alignment on the printer by following the steps located here.  If you still experience difficulty, the printer may require servicing; please call or email us using one of the methods on the Contact Us page for further assistance.

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I solved the problem by junking the printer and buying an Epson.  Never liked the printer anyway.

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