08-28-2017 02:47 PM
08-29-2017 06:44 AM
Hi justnogbonnao,
Cleaning the encoder/timing strip should clear up the printing issue that you are experiencing.
Please follow the steps outlined in the following Kowledgebase Article:
https://support.usa.canon.com/kb/index?page=content&id=ART142447
Please note, the article is for a different model, but the steps are the same.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
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