08-28-2017 02:58 PM
08-29-2017 06:45 AM
Hi justnogbonnao,
Cleaning the encoder/timing strip should clear up the printing issue that you are experiencing.
Please follow the steps outlined in the following Kowledgebase Article:
https://support.usa.canon.com/kb/index?page=content&id=ART142447
Please note, the article is for a different model, but the steps are the same.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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