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i9900 Stopped working with Windows 10

markm
Apprentice

have a canon i9900. has stopped working with windows 10. do I need a new driver?

3 REPLIES 3

Michael
Product Expert
Product Expert

Hello.

 

It appears that the i9900 is only compatible with computers running Windows 7 and earlier.

 

For additional information regarding this matter, find more help at Contact Us.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

cathypaul14
Apprentice

new driver  epps-win-4_7_0-en.exe info says it works with Windows 10 (and 11 and 8 and 8.1); however Easy-Photo EX still says the printer is not installed. Any suggestions?

The program you mentioned is not a driver, it's the Easy Photo Print software.

This printer came out in 2004 (almost 20 years ago), and was retired nearly 10 years ago. Product support is no longer available. Driver and content updates are not being made. 

We recommend contacting the Canon Upgrade Program specialists to talk about getting into a discounted current-generation product that can meet your needs. They're at 866-443-8002.

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