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canon MG3120

pharmtech
Contributor

I have a canon MG 3120 running on windows 8. I am getting an error message for IJ network Scanner selector ex  stating this program is starting on a operationing system that is not supported. this program will be terminated. Is this fixable? also I still can't get the printer to print without the cable attached.

4 REPLIES 4

Michael
Product Expert
Product Expert

Hello pharmtech.

 

Please try downloading the latest Windows 8 MP Driver from our website to see if this can resolve these issues.

 

The driver can be downloaded at the following link:

 

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mg_series/pixma_mg3120#D... 

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I have downloaded the MP driver & I'm still showing the same error message.. I there anything else I can do

Hello.

 

Additional troubleshooting will have to be done to narrow down the cause of your issue.  Please contact our support group using the link below for additional assistance.

 

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

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I have downloaded the MP driver from canon website but when I try to install it. Right away pretty much it just says MP driver not installled. I'm running Windowns 7 (64) same issue when I try the installation disk  and the mini master setup file

Pls advise anyone

 

 

this is the file I am trying to install

68-win-mg3100-1_02-ea24.exe

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