02-02-2025 03:55 PM
TR4700 - I have had this printer for several years now, it was connected to WiFi through a Starlink satellite and router during that time. I have the Canon app on my iPhone and iPad, we were able to print from all devices in our home. We moved 3 days ago, 1 mile from our previous address. We have a new Starlink satellite and router but I cannot get the printer to recognize it. I have tried the usual tricks, turning everything off/on, bringing the printer next to the router, manually inputting the name of the network to no avail. The unit recognizes a router associated with our solar system and a router that is not ours, we have no password for this, but not the Starlink. I am at my wits end, I really don't want to have to purchase a new printer. Please advise.
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12/18/2024: New firmware updates are available.
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