08-25-2025 12:48 AM
I have a TS6400 printer and I'm using regular Canon ink. When I've tried highlighting text, it smears horribly though. I've tried different highlighters, even one labeled "smear guard." Is this just a problem with the ink though? I've used other inkjet printers and haven't had this issue.
08-26-2025 03:05 PM
Thanks for joining the conversation, resplendentposy!
So that the Community can help you better, we need to know exactly which Canon printer model you're using within the PIXMA TS6400 series. The model number should appear on the front of the unit at the bottom right corner. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
09-03-2025 01:20 AM
It's model number TS6420.
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