05-20-2021 03:30 PM
I was able to connect my TS3122 to my Chromebook and printed until 2 days ago. There was native support to TS3100 with ChromeOS. I try to refresh the printer set up when it was not printing. I've removed the printer and try to add it back from the save printer list. It returns with "TS3100 is not available".
Do I need to upload a TS3100 driver to my Chromebook?
Where can I find the TS3100 driver? I've searched Canon Support online but can't find this specific for TS3100.
If adding a driver is not the solution to printer setup on Chromebook, what else should I do?
I appreciate any suggestions!
05-21-2021 09:51 AM
Greetings,
There is no TS3122 driver for Chrome OS.
Google provides the following resources:
Set up your printer - Chromebook Help (google.com)
~Rick
Bay Area - CA
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05-21-2021 03:15 PM
Hi Rick,
Thanks for your reply.
I did go through the Chromebook help for printer set up. That native support on ChromeOS for TS3100 is not available when I try to add the TS3100 printer as displayed in the printer setup process. That's why I was wondering if there is another way (besides ChromeOS native support) to have Chromebook recognize the TS3100 printer as connected.
Actually, when I click through the printer setup process further I see the following configuration window. Nothing happens after filling out the Manufacturer (Canon) and the Model (TS3100). I don't know if I should and what to input for the printer PPD?
05-22-2021 04:21 PM
Greetings,
Did you look below and follow the steps for manual or advanced set up?
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
05-22-2021 10:42 PM
Yes, I went to Advance Set Up. I filled out the two windows for "Manufacturer" and "Model" with nothing happens. There is also a window asking to "specify your printer PPD". I thought PPD is PostScript Printer Description and I don't know have any info to do this.
Any further suggestions?
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