06-26-2016 11:34 AM
I have a problem with my Selphy CP 730: i have bought new original cartridges and print paper from Canon (Postcard 4x6 in size, for 36 printsout), but when i insert that in my Selphy it recognize the problem "Loader Ink Empty" with all the three new packages. I have also try to print from SD or directly from my PC using the original canon software.
I hope there is a hard reset button or a new firmware. Thanks in advance for the help you surely provide me, and best regards
06-28-2016 09:02 AM
Hi lweber35,
It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.
Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.
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