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Selphy CP 730 missing ink

lweber35
Apprentice

I have a problem with my Selphy CP 730: i have bought new original cartridges  and print paper from Canon (Postcard 4x6 in size, for 36 printsout), but when i insert that in my Selphy it recognize the problem "Loader Ink Empty" with all the three new packages. I have also try to print from SD or directly from my PC using the original canon software.

 

I hope there is a hard reset button or a new firmware.  Thanks in advance for the help you surely provide me, and best regards

 

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi lweber35,

 

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.

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