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Scanning Capability

rob2639
Apprentice

I havea Canon MX490 printer. I had the quick menu downloaded on my old laptop and had no issue with scanning. I have downloaded the quick menu on my new Dell and the Scan field is blank, not allowing me to scan. Any thoughts?

1 REPLY 1

Danny
Moderator
Moderator

Hi, rob2639!

So that the Community can help you better, we need to know exactly which operating system is running on your computer and which version. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

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