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Scanner error

Whocares
Apprentice

Hello everyone,

 

I´m using a Canon iR C4580 and I have no problems printing but the scan isn´t working it always gives this error:

"Canon WIA Network ScanGear Driver

A system error has occurred. Check the scanner or computer status". The scanner is already on and is prepared. When I test connection it´s says it is OK. Any idea?

 

I´m using Windows 7 64 bits, the scanner is working on computer with windows XP i don´t know if this is the issue but I installed the driver for W7 64 bits.

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