Printer head error, cleaned, now 5100 error. no lights on cartridges

[JBKowal]

   When I turn the printer on, the ink cartridge tray slams right and left, error 5100, can't do anything.

[Crista]

Hi JBKowal!

To have a better understanding of your issue, please let everyone know what model printer you are using. That way, community will be able to assist you with suggestions appropriate for your product.

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