PIXMA TS8220 Error code 140B, After running automatic print head alignment

[rjfrankenberger]

Hello. I have a Pixma TS8220 that we have loved using for a number of years. Recently it started producing a tone of blank (white) horizontal streaks. I cleaned the print heads pretty thoroughly and then ran the test. It printed the test page fine, but was still producing the white streaks when printing documents. I ran the automatic print head alignment one time hoping that would help. After running the alignment I have gotten the error code 140B and can’t use the printer at all. It won’t allow me to go past the error code. 

I have tried cycling the power and reseating the print cartridges. Nothing is working. What could have caused this to start after running the automatic alignment?

[Patrick]

Hi rjfrankenberger,

It would appear that your PIXMA TS8220 would require service.  If your PIXMA TS8220 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TS8220 and then click on the Product Support button.  When that page loads, click on either the Phone Support button or the Chat Support button to access support.

If your PIXMA TS8220 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

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