12-26-2012 07:26 PM
Hi...had one piece of paper jam up as soon as it started to print. I was able to remove it easily, but the dang error code wont clear out. Have looked inside with flashlight and can't find any obstructions. The rollers turn a few times and ink tanks move back and forth if i turn it off and back on.
Anyone had simular problem with this model? I've only had it for five months and used very lightly.
12-31-2012 09:50 AM
Hello tstone8.
If the error persists and no visible obstructions can be cleared, please contact our support group using the "Contact Us" link below for additional assistance with this particular issue.
This didn't answer your question or issue? Find more help at Contact Us.
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