05-14-2017 12:56 PM
I just got a new printer since my old one died. It's the Pixma MG5621. Setting it up was easy, until i tried ot connect it to my computer and install the drivers. I have a mac running Mac OS X 10.6.8 . When I try to install the drivers, I get the error: This program cannot be used with the current operating system. Is there anything I can do?
05-14-2017 01:28 PM
Hi ktshaka,
The PIXMA MG6821 cannot be used with Mac OS X v10.6.8. To use your PIXMA MG6821 with your Mac, the operating system must be updated to at least v10.7.5.
06-18-2018 08:33 PM
I'm on MAC High Sierra v10.13.5
I'm still getting the same error message when running the setup. Any other suggestions?
11/20/2025: New firmware updates are available.
EOS R6 Mark III - Version 1.0.1
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
07/24/2025: New firmware updates are available.
07/23/2025: New firmware updates are available.
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.