11-06-2024 06:31 PM
I don't know what happened, but all of a sudden my scanner stopped working. I use Windows 11, didn't change or update this OS, and uninstalled and reinstalled all apps and drivers according to suggestions on Google. I use Wi-Fi. I've used this in the past and now and always worked. The printer works, but when it tries to scan a window box displays:
"Cannot communicate with scanner, scanner is turned off, signal strength is poor due to obstructions, network connection is prohibited by security software, different scanner on network selected."
Code 2,157,50
I've tried all of these suggestions and everything is set right. The weird thing is why all of a sudden it stopped working?
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.