cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pixma G7020 All-in-one Printer/scanner no scanning

lssellers2
Apprentice

I don't know what happened, but all of a sudden my scanner stopped working. I use Windows 11, didn't change or update this OS, and uninstalled and reinstalled all apps and drivers according to suggestions on Google. I use Wi-Fi. I've used this in the past and now and always worked. The printer works, but when it tries to scan a window box displays:  
"Cannot communicate with scanner, scanner is turned off, signal strength is poor due to obstructions, network connection is prohibited by security software, different scanner on network selected."
Code 2,157,50
I've tried all of these suggestions and everything is set right. The weird thing is why all of a sudden it stopped working?

0 REPLIES 0
Avatar
Announcements