12-09-2012 08:32 PM
Canon mg5310 not printing magenta and small black consistently, machine is new . Deep cleaning was done several time nozzle check confirmed inconsistency.
12-17-2012 11:36 AM
Hello peta.
If the issue still persists after cleanings have been performed from your computer or the LCD menu of the printer, additional troubleshooting may be needed. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.