PIXMA iP8720 Ink cartridge issues, orange light flashes 4x and won't print

[Erin_ATX]

My printer continually flashes orange -- 4x -- and won't print. I gather it is a sign there is an issue with the cartridge(s). When the printer cartridge area is opened each cartridge lights up red, which is expected. Then when I try to print, two go dark. I open, reinsert... same dance and same results. I have tried at least three brand new cartridges (brand is EZink) with no success. 

I don't know if this is a known issue with this printer? Looking for some suggestions if others have been able to solve the problem.

[Patrick]

Hi Erin_ATX,

Canon USA does not recommend the use of inks manufactured by third parties in Canon printers. 

Canon genuine inks are formulated specifically for use in our ultra-precise print head.  Our print head and inks work together as a precisely engineered system to support optimum image quality, print speed and reliability in higher resolution text and color printing applications. 

Canon supplies and accessories can be purchased online at http://shop.usa.canon.com/, or by calling 1-800-385-2155 to speak to a Canon Direct Representative. 

Should you decide to use inks manufactured by third parties in your Canon printer, and such inks cause damage to your product, this damage will not be covered under the product's limited warranty.  Any repairs required as a result of such damage must be made at your expense.

It you wish to use third party inks, it is recommended that "EZink" is contacted for assistance with using their ink with your PIXMA iP8720.

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