PIXMA iP4700 ink cartridge will not install

[Jdiakiw]

I have a canon 4700. Sudden,y when replacing an in black cartridge. It will not install nor the original cartridge. Tried everything could not do a factory reset I need to have ink in. I cannot see anything different when looking into both spaces 

[Arthur]

Thanks for posting!

While our Forum Community members are welcome to chime in, the Canon PIXMA iP4700 has been retired. That means we do not offer support for the printer or updated drivers. We recommend updating to a more modern printer and reaching out to our Canon Upgrade Program specialist who will go over the best options for upgrading your printer. They can be reached at 866-443-8002.