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PIXMA iP2770 Just refilled ink but still prints missing lines

krefaderon
Apprentice

Hi, I have a problem with my printer (colored ones). 

We bought a new cartridge, but it prints like this. As you can see, it's not a low-ink problem since the 2nd lines of the colored ones are clear. However, the first ones have horizontal lines on them.

Don't mind the black one since I am aware that the black one has low ink.

BTW, I already did the following:

1. Cleaning

2. Deep cleaning (several times)

3. Print head alignment

4. Bottom plate cleaning

5. Roller cleaning

and NOTHING worked.

 

Hoping to know some insights asap. Thank you!

ink.png

3 REPLIES 3

Danny
Moderator
Moderator

Thanks for joining the conversation, krefaderon!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Hi, Danny! I am using Canon IP2770 🙂 

James_C
Moderator
Moderator

Hi Krefaderon,

We appreciate your participation, though we need to let you know that your product iP2770 appears to be a model not supported by our team here at Canon USA. While the community is welcome to chime in, the Canon Community Forum is hosted and moderated within the United States by Canon USA. We can only support Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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