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PIXMA TS9520a printer won't connect to ARRIS G34 router.

ababa
Apprentice

I just purchased a PIXMA TS9520a printer that will not connect to my ARRIS G34 router.  It seems okay until it identifies my router and then doesn't allow me to enter my password to connect.  I click on another router and it asks for a password but not when I click on mine.  HELP!!!  It's just about time to take it back and get a HP.

1 REPLY 1

Stephen
Moderator
Moderator

Hey there!

Try using the software from https://canon.us/TS9520asetup 

If that doesn't work, call our team at 1-800-OK-CANON (800-652-2666).

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