PIXMA TS8320 - won't recognize new ink cartridge

[hmwji]

First time this has happened - I installed a new ink cartridge and the system still shows it out of ink. I have been able to print fine so far, there is no degradation of quality. But how do I get the machine to recognize the new ink cartridge? I'm afraid sometime in the future it will just stop printing altogether.

[Patrick]

Hi hmwji,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TS8320 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.

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